Behind every shipment SRMC sends out is our own pharmaceutical order processing system - the Integral Drug Order Processing (IDOP) system - built in-house specifically for the demands of pharmaceutical distribution. Rather than licensing generic warehouse management software and adapting it after the fact, SRMC developed IDOP around the specific compliance, accuracy, and traceability requirements this industry demands.
Our IDOP Order Processing System
IDOP handles order intake, verification, payment processing, and electronic invoicing for major pharmaceutical companies. Because it was built specifically for this industry, it's structured around pharma-specific requirements rather than adapted from generic warehouse software. That includes handling lot-level detail, expiration tracking, and the audit-trail requirements that come with regulated products - features that a general-purpose logistics platform typically has to be heavily customized to support.
Drug Order Management Workflow
Orders arrive through EDI connections with major wholesalers as well as direct channels, and IDOP routes each one through verification, fulfillment, and invoicing automatically, reducing manual handling and the errors that come with it. An order entering the system is checked against inventory availability, customer account status, and any applicable business rules before it's released to the warehouse floor for picking - catching discrepancies before they become shipping errors rather than after.
Real-Time Inventory Visibility
The system is tied directly to our pharma inventory management system, giving both our team and your brand's team a real-time view of stock levels, lot tracking, and expiration data - so decisions about reorders or allocation are based on current numbers, not end-of-day reports. This is particularly important for products with limited shelf life, where knowing exactly which lots are approaching expiration lets your team make allocation decisions - which lot ships to which customer - before product ages out of usable inventory.
EDI Integration With Wholesalers
Because pharmaceutical distribution runs heavily through EDI connections with major wholesalers, IDOP is built to handle those transactions natively - receiving purchase orders, confirming shipments, and generating invoices in the formats wholesalers expect. This reduces the manual re-keying that introduces errors when a system wasn't originally designed to speak EDI, and it keeps order cycle times short even during high-volume periods.
Reporting for Your Team
Beyond the operational side, IDOP supports reporting that your brand's finance, sales, and compliance teams can use directly - order history, invoicing detail, and inventory position reports that don't require a separate data request each time information is needed. Brands can work with our team to define which reports matter most for their specific reporting cycles.
Built and Maintained In-House
Because IDOP was developed and is maintained by SRMC directly, rather than licensed from an outside software vendor, changes and improvements to the system can be made in response to the specific needs of the pharmaceutical distribution business we run - not on a generic vendor's product roadmap. That also means support for the system is handled internally, so questions about how a specific order or inventory transaction was processed can be answered directly by the team that built the system.